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Shipping Safeguard is not required or available if the customer is choosing to use In-Store Pickup. Shipping Safeguard is an option for those choosing Curbside Delivery ONLY.
– April 27, 2018
This is the best purchase we’ve made in a long time. Absolutely love, love, love everything about our hot tub
– April 30, 2018
Very easy process…..found Aqua Living on line….drove down on a Saturday and ,met with Carey……he explained all the differences and made our selection very easy.
Delivery is set up this weekend and we cannot wait to jump in!
– December 3, 2019
As a chronic pain sufferer, my doctor prescribed the HBSL as DME to help with my physical therapy.
I use it indoors, in a 3 season porch. Extensive renovations were needed, including re-enforcing the floor, adding a bathroom fan, a dedicated outlet, and a ceiling fan/light, insulation, and waterproof flooring.
It took about 30 days to arrive. Once delivered and installed, I filled it up and turned it on. Each one of the perfectly positioned 19 jets pushed me off the floor of the tub. Suspended in the 100 degree water of the tub, it’s easy to lose track of time. It is so amazing and blissful. I’m so glad i purchased this. The one person design makes it great for small spaces and is perfect for my sun-room. It was a much better choice than installing a tub in my bathroom, and I don’t feel cramped 2 person tub.
It arrived damaged, but the Hudson Bay support team has been very reasonable and friendly and are sending replacement panels.
On the downside, there is one spout that doesn’t seem needed, it’s the one on the far end that shoots water up to cascade down the LED lit water-slide. It’s above the waterline and the first time i turned it on, it shot water 4 feet in the air, creating quite a mess. I just leave it off. I’d like to see them use that jet elsewhere, as it’s purely for ascetic purposes and another jet for the back or for the inside of the knees would be perfect. There are a couple of places on the side to set a cup down.
The good: The pump motor is very powerful and has 2 settings. I like it with lots of air and on the low pump setting. Higher settings tend to splash water out of the tub. I am 160 lbs and 6 feet tall and I can really feel the powerful jets and the water warming when i bump the thermostat. The Heater is also impressive for such a low voltage machine. It’s truly “plug and play”. I filled it using the hot water tank (make sure to drain the sediment out of your hot water tank before filling the tub). I added a few gallons of boiling water and had the tub over 100 degrees. Since then, even with snow outside, and NO side-panels to hold in the heat, (they are being sent), the tub stays at a very toasty 99 to 101 degrees.
I wish I could have gotten some of the accessories. My wife said she wishes she had the Spa Booster Seat.
I’ve had it less than a week and I feel a difference in my pain already. Hudson Bay really has made a great therapy spa for 1 person. I’ve not found anything else like it. As someone over 6 feet tall, it’s very hard to feel comfortable in a regular tub. Now, I feel rejuvenated and in less pain. Thank you Hudson Bay for your fine product. I look forward to many years of use.
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